(Full-Time)

Job Summary:

Under general supervision, directs early learning programs, operations and staff of assigned center.   Coordinates and administers the Early Learning Programs at assigned center for children ages birth to 12 years old. 

• Regular attendance at Employer's place of business and/or during particular hours, as assigned, is an essential function of this position.  Employee must comply with and follow YWCA’s attendance policy at all times, unless a reasonable accommodation is requested and granted, as required by law. 

• Supervises day-to-day programs, operations, facility, staff, participants, business and record keeping for assigned center for children ages birth to 12 years old to ensure the safety and the physical, cognitive, social and emotional development of each child in a nurturing and appropriate environment.

• Accountable for the management of assigned child development center including facility/, curriculum, staffing, financial, record keeping, accounts, budget and all aspects of child development program at assigned center.  Responsible for regulatory compliance with Texas   Department of Family and Protective Services (DFPS) standards and other appropriate government laws, regulations, and contractual agreements.

• Hires, counsels, trains, evaluates and terminates assigned employees in partnership with human resources. Continually trains new and tenured assigned employees to ensure compliance with standards, resolution of deficiencies identified in monitoring, and the improvement of overall program quality and staff development.  Spends significant amount of time role modeling tasks for training and developing staff.

• Develops and achieves objectives for designated center.

• Implements and manages approved procedures and Board approved policies at assigned site.

• In coordination with Administrator or his/her designee prepares annual budget. Reviews and reports on monthly financial performance and recommends corrective action if needed.

• Implements approved developmentally appropriate and bilingual, bicultural curriculum which provides for the emotional, social, intellectual and physical growth of the children.  Recommends ways to enhance child development operations, curriculum, staffing patterns.  Encourages professional development and ensures implementation of approved changes.

• Responsibly handles large amounts of money, including cash, checks and credit card charges, for assigned center.

• Ensures prompt, courteous and friendly customer service is provided to parents and program participants. Resolves customer complaints and parent issues through parent conferences and conflict resolution. Maintains regular communications with supervisor to discuss progress, issues, and concerns.

• Provides proper nutrition to children enrolled by directly supervising kitchen staff, food management and compliance with USDA standards, for each assigned center.

• Aggressively and continuously markets program by local word of mouth, community contacts in program areas and by participating in community events to promote programs.

• Monitors for, and reports, suspected abuse or neglect according to Texas Family Code and DFPS Minimum Standards.

• Conducts and/or facilitates investigations into parent, participant or staff complaints, grievances, charges, claims and hearings as requested.

• Selects and purchases appropriate materials and equipment for assigned center. Reports transfer/disposal of equipment to YWCA Warehouse Manager.  Assesses needed repairs and authorizes repairs, or alerts supervisor to cost if it exceeds their authority to authorize.

• Enters into child/staff ratio as needed to maintain DFPS compliance.

• Conducts and attends meetings and training sessions as required, including annual participation in required hours of training per TDFPS minimum standards, or the annually required hours for accredited sites.

Job Qualifications:

• Must meet TDFPS minimum standard director qualifications which includes graduation from high school or equivalent, plus one of the following:

• A bachelor’s degree from an accredited college or university with twelve (12) credit hours of child development or early childhood education, and six (6) college credit hours in management and one (1) year of experience in a licensed childcare facility.

• Associates of applied sciences degree in child development, or closely related field with six (6) college credit hours in child development and six (6) college credit hours in management.  A “closely related field” is any education instruction pertaining to the growth, development, physical or mental care, or education of children ages birth through 13 years, and two (2) years’ experience in a licensed childcare facility; or Sixty (60) college credit hours with at least nine (9) credit hours in child development and six (6) credit hours in management and two (2) years’ experience in a licensed childcare facility; or a childcare administrator’s certificate from a community college with at least 15 college credit hours in child development and three college credit hours in management and two (2) years of experience in a licensed childcare facility; or Child Development Associate (CDA) credential or Certified Child Care Professional credential with six (6) college credit hours in management and two (2) years’ experience in a licensed childcare facility; or a childcare administrator’s credential issued by a professional organization or educational institution and approved by Licensing based on criteria relating to Day-Care Administrator’s Credentialing program and two (2) years of experience in a licensed childcare facility; or  nine (9) college credit hours in child development and nine (9) college credit hours in management from an accredited college or university and three (3) years’ experience in a licensed childcare facility and four (4) years of related childcare experience required.

• Two (2) years supervisory experience required.  This two-year experience, if related to childcare, may be substituted for two years of related childcare experience above; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities.

• Must be at least 21 years of age.

• Love of children, patience, stamina and flexibility required.

• Must be able to work other than regular scheduled hours.

• Must be able to establish and maintain a positive community image.

• Must be able to cope with emergencies, adept at mediating/resolving disputes and problem-solving.

• Some knowledge of and experience with developing and administering budget.

• Must be a self-starter, have creative energy, and be enthusiastic.

• Must be well organized and be able to handle multiple priorities.

• Excellent verbal and written communication skills, as well as listening skills, required.

• Excellent interpersonal skills required, with ability to interact at all levels.

• Must be able to work under pressure with constant interruptions.

• Must be able to work independently and autonomously as required.

• Must be able to make sound judgments, have excellent decision making skills, and possess strong conflict resolution skills.

• Bilingual capabilities in English/Spanish preferred.  Must be able to read, write and communicate in English.

• Must be familiar with operation of personal computer and have knowledge of MS Office software.

• Must have access to vehicle and possess valid driver's license and sufficient liability insurance.

• Must acquire CPR, First Aid/SIDS, DFPS background check, FBI fingerprint and food management certifications prior to start of employment.  Must maintain these certifications throughout employment.

• If you have lived out of state in the past five years you are required to submit for criminal history and child abuse/neglect check for the different states you have resided in.

• Must supply physician statement of current negative TB test and freedom from communicable diseases.

Anticipated Benefits:
YWCA Membership and Program Discounts
Basic Life Insurance
Medical, Dental, Vision and Retirement