Outreach Specialist

JOB SUMMARY:
Under general supervision, develops the knowledge and skills of Child Care Services’ new and existing staff members. This position is grant funded. Continuation of position is contingent upon the availability of grant funds.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Regular attendance at Employer's place of business and/or during hours, as assigned, is an essential function of this position.  Employee must comply with and always follow YWCA’s attendance policy, unless a reasonable accommodation is requested and granted, as required by law. 

  • Identifies community needs and resources.

  • Interprets all Workforce Solution Borderplex programs and services to the community.

  • Receives referrals for various types of assistance and promptly provides the assistance needed.

  • Makes referrals to other Workforce Solutions Borderplex programs and tracks their progress in a timely manner.

  • Assists in making partner appointments with other program specialists when required.

  • Ability to learn and to properly use computer programs such as TWIST, Formstack, Database, and Cabinets.

  • Uses computer applications such as spreadsheets, word processing, calendar, e-mail, and video call software to perform work assignments.

  • Designs an effective presentation to conduct it at various local organizations and events to educate, to promote and recruit.

  • Communicates and coordinates presentations and local events with the Quality Assurance and Training Manager.

  • Ability to communicate with other Workforce Solutions Borderplex partners to gather and/or share data with them.

  • Distributes informational material.

  • Assist the community in completing forms and applications for Child Care services.

  • Tracks and documents community presentations and events.

  • Prepares monthly reports.  

  • Participates in informational events as assigned.

JOB QUALIFICATIONS:

  • Associate degree or 60 credit hours college level course work.  One year directly related experience may be substituted for 30 credit hours of college level course work.

  • Two (2) years’ experience as an Outreach Specialist. 

  • Must have excellent verbal and written communication skills.

  • Bilingual capabilities in English/Spanish required.

  • Must have excellent recruiting skills.

  • Strong public speaking and presentation skills.

  • Must be well organized, analytical and have numerical skills.

  • Must be able to operate personal computer and be proficient in MS Office software and Outlook.

  • Required to have access to a vehicle and possess a valid driver’s license and sufficient liability insurance. 

ANTICIPATED BENEFITS:
YWCA Membership and Program Discounts
Basic Life Insurance
Medical, Dental, and Vision and Retirement