Payment Services Coordinator

JOB SUMMARY:

Under immediate supervision, performs accounting duties such as provider billings and accuracy verification.  This position is grant funded. Continuation of position is contingent upon the availability of grant funds.

  ESSENTIAL JOB FUNCTIONS:

  • Regular attendance at Employer's place of business and/or during particular hours, as assigned, is an essential function of this position.  Employee must comply with and follow YWCA’s attendance policy at all times, unless a reasonable accommodation is requested and granted, as required by law. 

  • Responsible for monitoring attendance in TWC designated system for all assigned providers to ensure proper provider payment.

  • Contact providers regarding any attendance discrepancies and request attendance reports for updates needed.

  • Generate invoices and billing statements for child care services rendered and ensure invoices are accurate, and compliant with WSB and TWC regulations.

  • Process updates to attendance records and confirm to validate provider payments.

  • Acts as the primary point of contact for child care providers for payment related and attendance questions.

  • Provides orientations to child care services providers when necessary.

  • Provide support to child care services providers in relation to compliance, understanding the program, and contract support.

  • Ensure attendance and payments align with the approved child care plan.

  • Processing data entry corrections in TWIST Web or the Texas Child Care Connection (TX3C) accurately.

  • Assign non-compliance to the eligibility department through the database for follow up.

  • Assign non-attendance to eligibility department through the database for follow up.

  • Maintain accurate documentation and perform consistent follow up as needed.

  • Establish and maintain professional communication with providers to meet the needs of parents.

  • Assisting providers and parents regarding attendance and referral inquiries by performing detailed research and collaborating with the eligibility department.

  • Provide training and educational resources to child care provider on payment procedures and requirements.

  • Enter accurate and detailed Counselor Notes to provide information for all departments and staff.

  • Generate reports on payment activities, including disbursements, and outstanding payments, and identify any trends.

  • Complete, scan, and prepare file reports for recordkeeping in Cabinets.

  • Handle sensitive information, such as financial records and personal data, with strict confidentiality and security measures.

MARGINAL JOB FUNCTIONS: 

  • None

JOB QUALIFICATIONS:

  • High School graduate, associate degree highly preferred.

  • Three (3) years related experience; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities.

  • Experience in bookkeeping and business math.

  • Experience with MS Office software.

  • Must be able to perform a volume of numerical detail work and computations with reasonable speed and accuracy.

  • Ability to prepare and maintain records in a systematic, neat, legible manner required.

  • Must have communication skills necessary to understand and follow verbal and written instructions and technical terminology.

  • Requires initiative and ability to work under pressure.

  • Ability to exercise independent analysis and good judgment required

  • Bilingual abilities in English/Spanish preferred.

  • Must have access to vehicle and possess valid driver’s license and sufficient liability insurance.

Anticipated Benefits:
YWCA Membership and Program Discounts
Basic Life Insurance and Retirement
Medical, Dental, and Vision