Payment Services Manager
JOB SUMMARY:
Under general management direction, manages all financial and support functions of the Child Care Services Department. This position is grant funded. Continuation of position is contingent upon the availability of grant funds.
Regular attendance at Employer's place of business and/or during particular hours, as assigned, is an essential function of this position. Employee must comply with and follow YWCA’s attendance policy at all times, unless a reasonable accommodation is requested and granted, as required by law.
Manages and monitors assigned program or department. Supervises the support functions related to supplies, telephones, , copiers, faxes and customer surveys.
Hires, supervises, trains, counsels, evaluates and/or terminates employees in assigned department. Involuntarily terminates employee upon consultation with supervisor and Human Resources.
Implements and administers assigned department related procedures and Board approved policies and objectives.
Assures timely direct care billings and provider payments. Approves all journal entrees and assures reconciliation of provider pay to billing.
Assures accurate and timely department closing.
Reconciles balance sheet accounts monthly including payables, receivables, suspense, escheat and YWCA childcare receivables.
Reconcile and process year end closure of CCS grant.
Assures high quality customer service in assigned units.
Assures accurate and timely completion of documents and data records pertaining to provider contracts and amendments.
Assist in the maintenance of all platforms utilized within the department. To include but not limited to the Provider Portal, Cabinets, and the Child Care Management System.
Train and assist providers in the use of all approved TWC child care management systems.
Oversee the processing of attendance reports and adjustments in the child care management system.
Monitors all receivable amounts, assuring appropriate follow-up and timely re-billing when necessary.
Utilizes results of CCS quality assurance tests and personal observations to increase accuracy of finance and support operations.
Process and prepare recoupment deposits and ensure back up files are saved in cabinets.
Supervises 1099 generation and assures accuracy and timeliness.
Works a week schedule designed to meet area of responsibility needs.
Works closely with Associate Administrator and Administrator to ensure Workforce Solutions Borderplex objectives are met.
Track and monitor KPI’s
JOB QUALIFICATIONS:
Related Bachelor’s degree with a minimum of 12 credit hours in accounting is preferred, or have 60 semester hours of college credit, including at minimum 12 hours credit in accounting.
Five (5) years’ experience as a Finance Manager may be substituted for the above requirements.
Three (3) years’ experience in accounting or auditing is required with at least one year in a lead or supervisory position.
Prior experience in staff supervision is required.
Must be skilled in reconciliations.
Bilingual abilities in English/Spanish required.
Must have analytical ability and be detailed oriented.
Must be well organized and be able to handle multiple priorities.
Excellent verbal and written communication skills required, including ability to write procedures.
Excellent interpersonal skills required, with the ability to interact at all levels.
Must be able to work under pressure with constant interruptions.
Must be able to work independently and autonomously.
Must be able to make sound judgments, have excellent decision-making skills, and possess strong conflict resolution skills.
Must have hands-on knowledge in operation of personal computer and MS Office software.
Must have access to a vehicle and possess a valid driver’s license and sufficient liability insurance.
Anticipated Benefits:
YWCA Membership and Program Discounts
Basic Life Insurance and Retirement
Medical, Dental, and Vision